Reservations are the easy half.
Every PMS can take a booking. We run everything that happens after it.
- Turnover
- Inspection
- Repairs
- Linen
- Inventory
- Crew
- Time clock
- Statement
- Routing
- Automation
- Smart devices
- CRM
Plus the business tools you already use
The booking was the part that worked
Then the turn gets pieced together across a spreadsheet, three group texts and a clipboard. Who is cleaning it, whether the inspection passed, which part got used, what the owner is owed — none of that lives where the reservation lives, because the system you bought was built to hold the reservation.
And you are paying for the gap twice: a $30–45/property PMS plus the subscriptions bolted around it, glued together with Zapier and spreadsheets — each with its own login, its own inbox, and its own version of the truth.
Nothing Talks to Anything
A guest checks out late. In a stack of separate tools, the PMS knows — but the task manager doesn’t, so the cleaner shows up early. Every subscription keeps its own version of the truth.
The Connector Tax
Getting two tools to talk means buying a third. Zapier plans, per-task fees, brittle zaps that fail silently — you pay extra just to duct-tape your own stack together.
Death by Dashboard
Every subscription is another login, another notification feed, another tab. Your team checks five dashboards to answer one question — or worse, doesn’t.
Reactive by Design
When the full picture doesn’t live in any one tool, you learn about problems from angry guests — not because your team is slow, but because the stack made it invisible.
The chaos isn't your team. It's the stack.
The cycle of service
Three cycles turn around every property. Most software runs one of them.
Sales turns once per owner and again every month. Operations turns on every changeover. Reservations turns on every guest. They run at different speeds, they hand work to each other constantly, and they are the same business. VacayOps is one system of record underneath all three.
Sales
turns once per owner — then again every monthFirst conversation to signed agreement to a live, bookable listing — then the relationship that keeps it: their portal, their approvals, their statement at month end.
Operations
turns on every changeoverFrom the signature to the first guest, and from every checkout to the next arrival. The fastest, densest, least automated cycle in the business — and the one every other system leaves you to run on spreadsheets and group texts.
Reservations
turns on every guestListing live across five channels and your own direct site, rates and availability, the booking, the stay, the departure — which hands straight back to operations.
The handoffs are where operators lose money, and where separate subscriptions cannot help: a departure that never becomes a clean, a failed inspection the owner never hears about, a part used on a job that never reaches the statement.
are run by a cleaning and maintenance company — not a reservation manager. Nobody buys a property management system to clean houses.
Sales
- 1First conversation with the ownerreplaces a CRM
- 2Estimate, proposal, agreement signedreplaces e-signature
- 3Onboarding — live and bookablereplaces onboarding checklists
- 4Owner portal — messages & approvalsreplaces an owner portal
- 5Work approved, billed back, reconciledreplaces spreadsheets
- 6End-of-month owner statementreplaces statement spreadsheets
Statement closes → the cycle starts again next month
Operations
- 1Property setup — codes, docs, inventoryreplaces smart-lock software
- 2Guest checks outhanded over from Reservations
- 3Turnover clean scheduled & assignedreplaces housekeeping apps
- 4Inspection, photos, issues raisedreplaces inspection software
- 5Maintenance dispatched, parts consumedreplaces work orders & inventory
- 6Linen packed, restocked, crew clocked outreplaces a time clock
- 7Ready for the next arrivalcosts flow to the owner statement
Turns again on the next checkout — often the same day
Reservations
- 1Listing live on five channelsreplaces a channel manager
- 2Your direct booking sitereplaces a site builder & booking engine
- 3Rates, minimum stays, orphan nightsrate rules included — market data stays with PriceLabs
- 4Booking lands — one calendar closes everywherereplaces a PMS
- 5Pre-arrival, check-in, in-stay messagingreplaces a guest inbox & phone line
- 6Guest departshands straight to Operations
Turns again on the next guest
One login. One bill. Nothing priced per seat.
Not 15 integrations pointed at each other — one system of record, with the handoffs already inside it.
One platform. Everything you need.
VacayOps plus PriceLabs is the whole stack. PMS, operations, AI, CRM, accounting, website, and reporting — one login, one invoice.
Run a cleaning or field-service company? VacayOps works as a pure operations platform too.
AI That Runs Plays, Not Just Drafts
The plays are yours — composed against events from the whole operation, not a grid of agents a vendor wrote for you. It answers guest texts and calls, turns conversations into tasks, schedules the turnover, and escalates when unsure, because it lives inside the same platform as your crews, your messages and your money.
Total Visibility
See every property, every task, every team member — all in real time. Nothing falls through the cracks.
Replace Your Stack
One login. One invoice. One place your team actually checks. Cancel the sprawl — PMS included — and stop paying per-seat fees that grow every time you hire — even the phone system is priced per line, not per person.
Protect Your Margins
Per-property P&L, cost-to-serve analysis, anomaly detection, and intelligence that finds the profit hiding in your operations. Best-of-breed pricing, natively synced from PriceLabs.
Connected directly to
One calendar — a booking on any channel closes those dates everywhere. And your direct-booking site is just your best channel, with no commission.
The most complete platform in vacation rentals
Nineteen feature categories deep, starting with the PMS itself — plus a built-in phone system with number porting, no-code automation, and an AI that learns your voice. Purpose-built for short-term rentals, not retrofitted from hotel software.
PMS & Channels
Reservations, rates & availability, and direct connections to Airbnb, Vrbo, Booking.com, Google Vacation Rentals, and Hopper — native to the same platform that runs your operations.
Command Center
AI morning briefings with severity verdicts, live check-ins and turnover deadlines, staffing load, and complete portfolio visibility.
Task Management
Auto-scheduled housekeeping, smart task bundling, photo checklists, time tracking, and team coordination.
Communications & Phone
Unified inbox for SMS, email, live chat, and a full business phone system — call trees, number porting, recorded and searchable calls, AI-drafted responses.
AI Intelligence
Auto-responses with continuous learning, guest issue detection, property health scoring, and daily briefings.
Accounting
An accounting department, not a reports page — invoices, bills, double-entry ledger, reconciliation, owner billing, and two-way QuickBooks sync.
Sales CRM
Owner acquisition pipeline, contact management, AI revenue estimator, digital agreements, and onboarding.
Website Builder
Drag-and-drop page editor, direct booking engine, SEO tools, and multi-market routing — all built in.
Automation Engine
No-code workflows triggered by reservations, messages, and tasks. Zapier-style automations, zero Zapier bill.
Ten tools cancelled. One kept — on purpose.
Most operators pay $30–45/property/month for a PMS, then stack 6–9 more subscriptions beside it — and the per-seat ones grow every time you hire. VacayOps replaces every one of them, the PMS included. Dynamic pricing is the deliberate exception: we integrated PriceLabs instead of cloning it.
Reservations, rates & availability, direct channel connections, guest messaging, and reviews — native to the same platform that runs your operations, not synced into it.
Full AI assistant, auto-responses, daily briefings, property health scoring, and revenue estimator.
Sales pipeline, owner contacts, lead tracking, digital agreements, and onboarding workflows.
Drag-and-drop editor, direct booking engine, SEO tools, blog, and multi-market sites.
Auto-scheduling from reservations, photo checklists, inspections, maintenance tracking, and smart task bundling.
Business VoIP with call trees, number porting, voicemail-to-email, and recorded, searchable calls. VacayOps: $7/line, unlimited users — 2 lines beat 5 seats.
Unified inbox — SMS, email, recorded phone calls, live chat, plus Slack and Teams integration.
Campaigns, audiences, guest WiFi email capture, and repeat-guest lifecycle offers.
Guest door codes per reservation, thermostat setbacks at checkout, and device health — no proprietary hub hardware. VacayOps: $5/device.
P&L reports, revenue forecasting, booking pace, cost-to-serve, and anomaly detection.
Optional, not required. Rule-based rate automation is already included above — seasons, day-of-week, last-minute windows, orphan nights and a cost floor. What it can't see is the market: no comp set, no forward occupancy. If you want that read, PriceLabs plugs in natively and owns the rates on the properties you point at it.
Replace
$0+/mo
in stacked subscriptions for a 100-property operation with just 5 team seats — including the $30–45/property you're paying a standalone PMS
with
From $19/property/month
The whole price sheet is three numbers: the per-property base — PMS and channel connections included — plus $5/device for smart devices and $7/line for phone lines shared by unlimited teammates. No per-seat fees. No booking fees or commissions — on any channel, ever. No proprietary hub hardware.
Not counted: PriceLabs. You keep that one — it's the tool that pays for itself.
Your PMS bill, cancelled.
Put in your portfolio and what your PMS charges today — the base rate here covers the PMS, channel connections, and every software feature.
What does your PMS bill come to?
Most operators pay $30–45/property/month for a standalone PMS.
Your PMS today
$950/mo
+ your pricing engine (from $19.99/listing/mo)
VacayOps — PMS included
$475/mo
$19/property, everything included
+ rate rules — $0, included
You keep
$475/mo
$5700 a year
That's the PMS line item alone — before the other subscriptions VacayOps also replaces. Your pricing subscription goes to $0 on top of it, and we deliberately don't put a number on that: engines volume-discount from the second listing and some bill a percentage of booking revenue, so any figure we invented would be wrong in your favour. Pull your last invoice — that whole line is the extra saving. Rate rules apply to properties VacayOps distributes. Hostaway-managed inventory keeps its current pricing.
Your field team, in their pocket.
Native iOS and Android apps for housekeepers and maintenance techs — today's jobs, photo checklists, inspection forms, time tracking, and team chat, built to keep working on one bar of signal at the end of a gravel road.
Plus a manager app with your Command Center, inbox, and approvals wherever you are.
Tuesday
Today's Jobs
Turnover Clean — Lakeview Cabin
10:00 AM
Hot Tub Check — Bear Ridge Lodge
12:30 PM
Turnover Clean — Creekside A-Frame
2:15 PM
Maintenance — Gate Keypad, Unit 12
4:00 PM
Proven every day on 780+ properties
VacayOps wasn't built in a boardroom. It runs our own vacation rental operation — every reservation, every turnover, every owner statement.
“We cancelled five subscriptions the month we switched our own team over.”
Real consolidation
“Every feature shipped because our operation needed it — housekeeping auto-scheduling, call recording, even lost-and-found return shipping.”
Operator-built
“When something breaks at 2am, it's our 2am too.”
Skin in the game
Enterprise Security
Multi-tenant data isolation & role-based access
AI-Native Architecture
One data model across messages, tasks, and money — context your AI can act on
Built by Operators
Designed by an active vacation rental manager
Cancel the stack this quarter. PMS included.
One platform. One invoice. And VacayOps goes with you on desktop, iOS, and Android.
Built AI-native from day one — every subscription you consolidate today becomes context your AI acts on tomorrow.
Migration
Your data, your listings, your reviews — we handle the move.
Cost
No per-seat fees. No booking fees or commissions — ever.
Pressure
Transparent pricing. No demo required — 30 minutes if you want one.