Owner Portal

Give owners a portal, not a phone call

A dashboard they arrange themselves, statements, invoices, approvals, requests, calendar blocks — even their smart locks — in one login, under your brand. Owners get answers without calling you.

Owner portal dashboard: revenue, expenses, reservation calendar and action items
Owner Money

Every dollar, self-serve

The portal reads the same statements, invoices, and estimates your back office produces — not an export, not a sync, the same records. When an owner accepts an estimate, the ops side sees it instantly.

  • Monthly statements per property, with drill-down to the line items behind them
  • Booking revenue from your direct site and connected channels flows into the same statement — no PMS export, nothing re-typed
  • Invoices payable online by card or bank transfer (ACH) — no checks, no chasing
  • Estimates approved or declined in one click, with lifecycle guards so an expired quote can never be accepted
  • A yearly expense and tax report PDF the owner hands straight to their accountant
Owner expenses broken down by category
Owner Statements

Their statement, in your layout — and their share of it

Owners see issued statements only, never a draft. A statement issued with your statement layout shows in the portal exactly as its PDF does, and owners can print it or save it as a PDF.

  • Co-owners each see the property’s statement with “Your payout (n% share)” — the split frozen when it was issued
  • A change after a month was issued arrives as “Adjustment 1” for the difference; the original statement stays exactly as it was
  • After a sale, the buyer never sees the seller’s statements, and the seller keeps access to their own
  • Lodging tax an owner files themselves shows on its own line, so they know what to remit
How statements are built

Harbor View · September statement

Issued
Your payout (40% share)$1,152.00
August · Adjustment 1the difference only
LayoutSame as the PDF · Print / Save PDF
Requests & Approvals

SLA-tracked requests. AI answers first.

Owner requests get first-response and resolution deadlines by priority — tracked, warned, and escalated. Before a ticket is even filed, suggested help articles deflect the questions that never needed one.

  • Per-priority SLA targets with pause, warning, and breach tracking on every ticket
  • AI deflection surfaces help articles at submit time — and records when they solved it
  • Repairs over a property’s cost threshold route to the owner for approval before work starts
  • Message threads, attachments, and a full activity timeline on every request
Maintenance approval request the owner can approve or deny
Your Brand, Their Asset

White-labeled to you, structured like they are

Every PDF header, email signature, and portal screen carries your company name and address — not ours. And owners who hold properties across multiple LLCs get one login with an entity filter, not five accounts.

  • Tenant branding flows through statements, invoices, estimates, and emails automatically
  • Owners block their own stay dates on the calendar without calling your office
  • Read-only smart-device status and history for locks and thermostats on their properties
  • One login across every LLC — the portal shows each entity and its properties side by side

Owner dashboard

Entity: Lakeview Holdings LLC · 4 properties

June statement

Ready to view

Estimate · deck repair

Awaiting your approval

Request · hot tub

Response due in 3h 12m

Front door lock

Locked · battery 84%

Everything an owner asks for, without asking you

All of it included in the base rate — no per-owner seats, no portal add-on fee.

Owner dashboards

Owners arrange their own dashboard from an owner-safe widget catalog — revenue, statements, invoices, upcoming stays, approvals and requests — and read it on their phone.

Estimate approvals

Owners accept or decline quotes in the portal, with expiry and status guards enforced server-side.

Work approvals

Tasks above a cost threshold wait for an approve/deny decision — with the owner’s notes attached.

Tax report PDF

Cover totals, category summary, monthly breakdown, and full line-item detail per invoice.

Co-owners & sales

Each co-owner sees their own share of the statement. After a sale, buyer and seller each see only their own statements.

Owner calendar blocks

Owners reserve their own stays directly; blocks land on the same calendar your team schedules from.

Smart-device visibility

Lock and device status with per-device history, scoped to exactly the properties the owner holds.

Multi-LLC identity

One auth account, many entities. The portal filters statements, invoices, and properties per LLC.

Not another PMS. The vacation rental ecosystem.

One login. One bill. Unlimited users. Priced per property. No seat fees, no setup fee, no contract, and no booking fee on your direct site. 14-day free trial — no charge until it ends.