Owner Portal

Give owners a portal, not a phone call

Statements, invoices, approvals, requests, calendar blocks — even their smart locks — in one login, under your brand. Owner retention is the business. This is the moat.

Owner dashboard

Entity: Lakeview Holdings LLC · 4 properties

June statement

Ready to view

Estimate · deck repair

Awaiting your approval

Request · hot tub

Response due in 3h 12m

Front door lock

Locked · battery 84%

Owner Money

Every dollar, self-serve

The portal reads the same statements, invoices, and estimates your back office produces — not an export, not a sync, the same records. When an owner accepts an estimate, the ops side sees it instantly.

  • Monthly statements per property, with drill-down to the line items behind them
  • Invoices payable online by card or bank transfer (ACH) — no checks, no chasing
  • Estimates approved or declined in one click, with lifecycle guards so an expired quote can never be accepted
  • A yearly expense and tax report PDF the owner hands straight to their accountant

Invoice #1042 · Pool heater service

Amount due$485.00
Pay by card or bank (ACH)Pay now

Estimate accepted by owner — work order released to the ops board.

Requests & Approvals

SLA-tracked requests. AI answers first.

Owner requests get first-response and resolution deadlines by priority — tracked, warned, and escalated. Before a ticket is even filed, suggested help articles deflect the questions that never needed one.

  • Per-priority SLA targets with pause, warning, and breach tracking on every ticket
  • AI deflection surfaces help articles at submit time — and records when they solved it
  • Repairs over a property’s cost threshold route to the owner for approval before work starts
  • Message threads, attachments, and a full activity timeline on every request

New request · Maintenance

High priority

Suggested help article shown before submit — “Hot tub error codes”

First response due4h from creation
Resolution due48h · tracked
Your Brand, Their Asset

White-labeled to you, structured like they are

Every PDF header, email signature, and portal screen carries your company name and address — not ours. And owners who hold properties across multiple LLCs get one login with an entity filter, not five accounts.

  • Tenant branding flows through statements, invoices, estimates, and emails automatically
  • Owners block their own stay dates on the calendar without calling your office
  • Read-only smart-device status and history for locks and thermostats on their properties
  • One login across every LLC — the portal shows each entity and its properties side by side

Owner dashboard

Entity: Lakeview Holdings LLC · 4 properties

June statement

Ready to view

Estimate · deck repair

Awaiting your approval

Request · hot tub

Response due in 3h 12m

Front door lock

Locked · battery 84%

Everything an owner asks for, without asking you

All of it included at $15/property/month — no per-owner seats, no portal add-on fee.

Estimate approvals

Owners accept or decline quotes in the portal, with expiry and status guards enforced server-side.

Work approvals

Tasks above a cost threshold wait for an approve/deny decision — with the owner’s notes attached.

Tax report PDF

Cover totals, category summary, monthly breakdown, and full line-item detail per invoice.

Owner calendar blocks

Owners reserve their own stays directly; blocks land on the same calendar your team schedules from.

Smart-device visibility

Lock and device status with per-device history, scoped to exactly the properties the owner holds.

Multi-LLC identity

One auth account, many entities. The portal filters statements, invoices, and properties per LLC.

One platform. One invoice. From $15 per property.

Every software feature on this page is in the base rate — no per-seat fees, no feature gates, no connectors. Our whole price sheet is three numbers: $15/property, $5/device, $7/line.