Automation & Workflows

Automation without the
duct tape

No-code workflows on a platform where everything is already connected. Trigger on a reservation, a task, a form, a CRM stage — and act on the same data model. Zero connector bills, zero brittle integrations, because there is nothing to connect.

app.vacayops.com/automation
Workflow Builder
Active
Trigger
New Reservation
Create Task
Turnover Clean
Condition
If check-in
< 24 hours away
YES
Send SMS
Guest Welcome
NO
Queue Email
Pre-arrival Info
Last run: 2 hours ago
·847 executions·99.2% success rate
Analytics
Visual Builder

Trigger on anything. Act on everything.

Build workflows on a visual canvas with if/else branching, delays, and live variables. Because reservations, tasks, forms, guests, and owners live in one system, every trigger already knows its context — no field mapping, no lookups, no middleware.

  • Triggers for reservations at checkout, task lifecycle events (created, completed, assigned, overdue, failed), form submissions, CRM stage changes, and daily or hourly schedules
  • 15 action types: create tasks, attach forms, send templated emails and SMS, push notifications, update CRM stages, fire webhooks, even send gift cards
  • Branch with if / else-if / else conditions, add delays, and personalize with variables like {{guestName}}, {{propertyName}}, and {{checkInDate}}
app.vacayops.com/automation
Workflow Builder
Active
Trigger
New Reservation
Create Task
Turnover Clean
Condition
If check-in
< 24 hours away
YES
Send SMS
Guest Welcome
NO
Queue Email
Pre-arrival Info
Last run: 2 hours ago
·847 executions·99.2% success rate
Analytics
AI Architect

Describe the workflow. AI builds it.

Type what you want in plain English and the AI Architect drafts the complete workflow — trigger, conditions, actions — resolved against your actual properties, people, forms, and email templates. It validates every reference before you activate, so nothing points at a task type that doesn't exist.

  • Generated workflows arrive as editable drafts — review, tweak, activate
  • Semantic validation flags broken references before they ever run
  • Every workflow tracks versions, run counts, and last success or failure
AI Workflow Architect
“When a housekeeper submits an inspection form with issues found, create a high-priority maintenance task and email the owner.”
Draft generated — trigger, condition, and 2 actions wired to your real forms, task types, and templates
Zero-Setup Automation

Half your automations are already running

Some things shouldn't need a workflow at all. When a reservation lands, the turnover clean schedules itself. Before check-in, the guest's smart lock code is created (devices connect at $5/device/mo) and the thermostat moves to comfort mode; after checkout, both reverse. A guest text becomes a maintenance task without leaving the thread. Native beats configured.

  • Housekeeping auto-scheduled from every active reservation — real-time trigger plus an hourly safety net
  • Smart lock codes and thermostat setpoints tied to check-in and checkout
  • Full execution log with per-action results — and a history that tells you exactly why a workflow did or didn’t fire
Reservation confirmed
Turnover clean scheduled for checkout day — automatically
Check-in approaching
Smart lock guest code created; thermostat set to comfort
Guest texts a problem
AI answers, and the conversation becomes a task

The whole automation stack, included

Replaces the $30/mo automation tool, the connector plan priced per task, and the hours spent re-authenticating broken zaps.

Native triggers

Reservations, task events, form submissions, CRM stage moves, and schedules — every event in the platform can start a workflow.

Branching logic

If / else-if / else conditions with and/or logic, plus delays in minutes, hours, or days between steps.

Live variables

Drop guest, property, owner, task, and reservation fields into any message — pulled from the record, never re-keyed.

Execution history

Every run logged with per-action status, duration, and results. When a workflow doesn’t fire, the history tells you why.

Outbound webhooks

Push events to any external URL with custom headers, method, and retries — the outside world can listen in.

Beyond messaging

Actions go past email and SMS: send owner service agreements for signature or drop a gift card to a guest, straight from a workflow.

One platform. One invoice. From $15 per property.

Every software feature on this page is in the base rate — no per-seat fees, no feature gates, no connectors. Our whole price sheet is three numbers: $15/property, $5/device, $7/line.