A CRM that speaks vacation rental
Generic CRMs track deals. VacayOps tracks doors. Run your owner-acquisition pipeline on the same platform that runs your operations — one contact record from first inquiry to first guest.
Every prospect owner, one board
Drag contacts from Inquiry to Connected to Agreement Sent to Won. Leads flow in automatically from your website's contact form, management inquiry form, revenue estimator, and AI chat assistant — each card tagged with its source.
- Kanban pipeline with color-coded stages and last-touched timers
- Call, text, or email a lead straight from the card — the phone system is built in
- Bulk-select, tag, and move contacts; full-text search across every record
Lead sources, captured automatically
Your website and softphone feed the same pipeline — no forms tool, no dialer subscription, no sync.
Close owners with your own numbers
Estimate what a prospect property earns using comps aggregated from your actual reservation history — bucketed by market, bedrooms, and amenities like pools and hot tubs. Then go deeper: full underwriting with cap rate, cash-on-cash return, and NOI.
- Address autocomplete, amenity adjustments, and conservative/expected scenarios
- Investment underwriting: financing, operating expenses, and return metrics
- Export a PDF for the owner; results save to the contact record automatically
Annual Revenue
$68,400
Avg Nightly Rate
$287
Occupancy
71%
Cap Rate
8.2%
Cash-on-Cash
11.4%
NOI
$41,900
Illustrative numbers — your estimates are built from your own booking history.
From signature to live listing, no re-entry
Send e-sign management agreements from the pipeline with per-owner fee splits and LLC signing entities. When the deal is won, one click creates the owner record and kicks off a five-stage onboarding pipeline: form, property setup, photography, listing build, publish.
- Full audit trail on every agreement: sent, viewed, consent, signed — with IP and signature hash
- One contact can hold multiple properties and sign each under a different LLC
- Owner onboarding form collects door codes, WiFi, HOA, and care preferences — then the property goes live in operations
Sent
Tokenized signing link emailed to owner
Viewed
Opened — IP and device logged
Consent given
E-sign consent recorded
Signed
Signature captured, SHA-256 hashed, PDF generated
Onboarding
Owner record created, onboarding form issued
Your growth engine and your ops platform share one record
No handoff, no export, no $50-per-seat CRM bolted on with connectors.
Owner record sync
Winning a deal syncs the contact into an owner record — the same record that powers statements, invoices, and the owner portal.
Onboarding pipeline
Five stages from signed agreement to published listing, with tokenized owner forms and stage timestamps.
Communications built in
Calls, SMS, and email live on the contact card. VacayOps AI answers guest texts and calls on the same platform.
Smart import
Bring your book of business in via CSV or Excel — deduped by email and entity, indexed for search on arrival.
Multi-property, multi-LLC
One owner, many properties, different signing entities and fee splits per agreement. The data model expects it.
Every lead captured
Estimator sessions, website forms, and AI chat conversations become pipeline cards with their source attached.
One platform. One invoice. From $15 per property.
Every software feature on this page is in the base rate — no per-seat fees, no feature gates, no connectors. Our whole price sheet is three numbers: $15/property, $5/device, $7/line.