Every Tool You Need. One Platform.
Replace your AI tools, CRM, website builder, task manager, and reporting suite. Built for vacation rental operators — not retrofitted from hotel or residential PM software.
Command Center & Dashboard
A single pane of glass for your entire portfolio.
- AI-powered daily operational briefing with severity-aware alerts
- Real-time operations dashboard with 18+ customizable widgets
- Interactive calendar with task scheduling and reservation views
- Activity tracking, check-in/check-out monitoring, and capacity planning
- Notification center with configurable alert rules
Command Center
6
Check-ins
4
Check-outs
12
Tasks Due
87%
Occupancy
Today's Activity
Turnover — Misty Shadows
Inspection — Bear Crazy
Maintenance — Pool Lodge
Revenue Overview
Operations & Task Management
Automate the repetitive. Focus on what matters.
- Task creation, assignment, and tracking with photo checklists
- Automated housekeeping scheduling from reservation data
- Recurring task engine with flexible scheduling rules
- Piggyback task bundling — small tasks automatically attach to existing property visits
- Field service job management with mobile-optimized views
- Inspection scheduling with AI-driven frequency tiers
- Linen management, inventory tracking, and packing workflows
- Vendor and contractor management
Operations Tasks
To Do
8Unit 12 deep clean
HVAC filter change — Cabin 7
Restock amenities — Lakehouse
Guest lockout report
In Progress
5Unit 42 turnover
Pool chemical check
Linen delivery — Route A
Done
12Deck repair — Unit 3
Check-in prep — Suite 8
Owner walkthrough
AI Assistant & Intelligence
Your AI-powered Director of Operations — available to every admin and support user.
- Conversational AI Assistant with multi-turn chat and session history
- Property-aware context — ask about any property, reservation, or guest
- AI tool calling: create tasks, look up vendors, search conversations, and more
- Image analysis — upload and analyze property photos on the fly
- AI property health scoring across 8+ dimensions
- AI auto-response for guest issues with confidence scoring and safety filters
- Daily briefing generation with time-aware severity levels
- Cost intelligence with margin analysis and action recommendations
AI Assistant
Show me properties with declining review scores this quarter
AI Analysis
Found 3 properties with declining scores:
Recommended: Schedule deep cleans for Cabin 14, update check-in instructions for Lake House 3.
Director Coaching & Insights
AI-powered strategic coaching for your leadership team.
- Daily Director Coaching Report with trend analysis and recommendations
- Weekly operational review with key takeaways
- AI staffing forecast based on projected cleaning demand
- Root cause analysis for recurring operational issues
- Operations journal for tracking decisions and outcomes
- Powered by dual-AI architecture (Gemini + Claude) for deeper insights
AI Assistant
Show me properties with declining review scores this quarter
AI Analysis
Found 3 properties with declining scores:
Recommended: Schedule deep cleans for Cabin 14, update check-in instructions for Lake House 3.
Communications
Every channel. One inbox.
- Unified multi-channel inbox (SMS, email, voice, WhatsApp, website chat)
- Slack, Microsoft Teams, and Google Chat integrations
- AI-powered guest issue detection and automatic routing
- Internal team messaging with channels and direct messages
- Hostaway/OTA guest conversation sync
- Multi-transport fallback for delivery reliability
- Thread-level conversation management
Unified Inbox
Sarah M.
SMSWhat time is check-in?
John D.
AirbnbHot tub not heating up
Mike R.
EmailCleaning confirmed for...
Lisa K.
VRBOCan we extend one night?
Team
SlackRoute A completed
Sarah M.
SMS · Guest at Cabin 12
What time is check-in? We're arriving early!
Check-in is at 4 PM. Early check-in is available at 2 PM if the unit is ready!
AI suggested response ready
VoIP & Phone System
A full business phone system, built in.
- Inbound and outbound VoIP calling via Telnyx
- Call history and recording
- Configurable call trees and routing rules
- Phone number management and porting
- SMS and WhatsApp from your business number
Unified Inbox
Sarah M.
SMSWhat time is check-in?
John D.
AirbnbHot tub not heating up
Mike R.
EmailCleaning confirmed for...
Lisa K.
VRBOCan we extend one night?
Team
SlackRoute A completed
Sarah M.
SMS · Guest at Cabin 12
What time is check-in? We're arriving early!
Check-in is at 4 PM. Early check-in is available at 2 PM if the unit is ready!
AI suggested response ready
Financial Management
See exactly where your money goes.
- Profit & loss reports with property-level drill-down
- Rental revenue comparison and year-over-year analysis
- Booking pace tracking against prior periods
- 12-month revenue and operations forecasting
- Invoice and bill management with approval workflows
- Recurring charges and overhead tracking
- Per-property profitability and cost analysis
- Budget tracking and variance reporting
Financial Reports
P&L Summary
Per-Property Revenue
Sales & CRM
Grow your portfolio with a built-in pipeline.
- Sales pipeline with customizable stages and drag-and-drop
- Owner contact management with full communication history
- AI-powered revenue estimator for prospect properties
- New property onboarding pipeline and tracking
- Dynamic contact segmentation by stage and tags
- Owner agreement templates and digital signatures
Owner Pipeline
Lead
12James W. — 3 units
Maria C. — 1 unit
Robert F. — 5 units
Contacted
8Tom H. — 2 units
Diana L. — 4 units
Proposal
4Steve K. — 6 units
Ann B. — 2 units
Signed
3Chris P. — 3 units
Automation & Workflows
Build it once. Let it run.
- No-code workflow builder with visual interface
- Triggers: form submissions, task lifecycle, CRM changes, schedules
- Actions: email sending, task creation, status updates, notifications
- Customizable email templates with variable support
- Email campaign management with audience segmentation
- Custom form builder for guest and owner data collection
- Execution history and detailed logging
Workflow Builder
Trigger
New Reservation
Create Task
Turnover Clean
Send SMS
Guest Welcome
Email Owner
Booking Alert
Reporting & Analytics
Portfolio-level insights at your fingertips.
- Cleaner performance reports and ratings
- Staffing forecast based on projected cleaning demand
- Property churn analysis with retention metrics
- Portfolio analytics with growth and health scoring
- Cleaning fee competitiveness scoring and optimization
- Year-over-year performance comparisons
Financial Reports
P&L Summary
Per-Property Revenue
Owner & Guest Portals
Self-service experiences for owners and guests.
- Owner portal: statements, invoices, calendar blocks, messages, job visibility
- Guest portal: house info, WiFi, area guide, issue reporting
- Digital rental agreement with signature capture
- Approval workflows for property-related requests
- Owner and guest notifications
Blocks
Website Builder
Your brand. Your direct bookings.
- Drag-and-drop page editor with 12 custom block types
- Multi-page sites with blog, FAQ, about, and destination pages
- Theme editor with custom colors, fonts, and branding
- AI-powered SEO recommendations and meta tag management
- Market-based routing for multi-location operators
- Integrated property search and direct booking checkout
Blocks
Document & Knowledge Management
Everything your team needs, in one place.
- Document and folder management with organized storage
- Google Drive and OneDrive integration for external files
- Company knowledge base with policies and troubleshooting guides
- Training modules and help guides for team onboarding
Operations Tasks
To Do
8Unit 12 deep clean
HVAC filter change — Cabin 7
Restock amenities — Lakehouse
Guest lockout report
In Progress
5Unit 42 turnover
Pool chemical check
Linen delivery — Route A
Done
12Deck repair — Unit 3
Check-in prep — Suite 8
Owner walkthrough
Integrations
Connect everything. Sync everywhere.
- Hostaway-native property and reservation sync
- Google & Microsoft calendar bi-directional sync
- QuickBooks Online for accounting
- Telnyx for SMS, VoIP, and WhatsApp
- Slack, Microsoft Teams, and Google Chat for team collaboration
- Stripe for guest checkout and SaaS billing
- Google Drive and OneDrive for document storage
- Mapbox for route planning and field service optimization
Command Center
6
Check-ins
4
Check-outs
12
Tasks Due
87%
Occupancy
Today's Activity
Turnover — Misty Shadows
Inspection — Bear Crazy
Maintenance — Pool Lodge
Revenue Overview
Security & Multi-Tenancy
Enterprise-grade. Operator-built.
- Complete multi-tenant data isolation
- Role-based access control (Admin, Field, Guest Support, Laundry, Owner)
- Super admin system for platform management
- OAuth-based third-party integrations
- Encrypted credential storage
- Rate limiting and abuse prevention
Command Center
6
Check-ins
4
Check-outs
12
Tasks Due
87%
Occupancy
Today's Activity
Turnover — Misty Shadows
Inspection — Bear Crazy
Maintenance — Pool Lodge
Revenue Overview
Ready to see it in action?
Schedule a demo and we'll walk you through the features that matter most to your operation.
Request a Demo