Stop checking five dashboards. Read one briefing.
Every morning, VacayOps reads your entire operation — open issues, today's turnovers, staff capacity, AI guest conversations — and tells you exactly what needs you. One screen, one verdict.
Turnover complete — Misty Shadows Cabin
Pool inspection passed — Bear Crazy Lodge
Guest check-in — Smoky Sunrise Villa
Maintenance ticket — Elk Ridge #4 HVAC
Linen delivery — Moonlit Pines Retreat
Morning Briefing: 6 check-ins today across 3 properties. Turnover crew confirmed for Misty Shadows & Bear Crazy. HVAC ticket at Elk Ridge flagged urgent — vendor ETA 2pm.
Your operation, already read for you
The Command Center queries your live properties, tasks, issues, reservations, and AI conversation logs in parallel, scores each section against hard operational thresholds, then writes a plain-English executive summary. AI writes the narrative — deterministic math decides the severity. No hallucinated alarms.
- One banner verdict: All Clear, Needs Attention, or Action Required
- Sections auto-expand the moment they cross warning or critical thresholds
- Turnover deadlines computed per property: guest arrival time minus that property’s estimated cleaning minutes
- At-risk work separated from not-yet-due work, so 7 AM numbers don’t cry wolf
Two turnovers are past their computed deadline and one housekeeper is at 96% of daily capacity. Everything else is on track.
Know who's overloaded before they do
The briefing tallies today's check-ins, check-outs, and tasks by type, then weighs every assignee's estimated minutes against their personal daily capacity. Overloads and unassigned work don't hide in a spreadsheet — they raise the severity of your morning summary.
- Per-person workload ranked by capacity percentage, heaviest first
- Anyone past 90% of daily capacity is flagged as overloaded
- Unassigned tasks counted and escalated before the day starts
- Check-ins, check-outs, and completion rate in the same card
Assigned minutes weighed against each person’s daily capacity — anyone past 90% gets flagged before the day slips.
See what your AI did overnight
VacayOps AI answers guest texts and phone calls on the same platform that runs your tasks — so the Command Center reports its last 24 hours like any other team member: replies sent, drafts shadowed, messages blocked, average confidence, and every escalation that needs a human. No connector pulled that in. It was never separate.
- Sent, shadow, and blocked reply counts with average confidence
- Escalations automatically raise the briefing’s severity
- Schedule-window pauses are logged as operational, not alarms — only genuine quality blocks get flagged
- A guest conversation becomes a task without leaving the thread, and lands in the next briefing’s workload math
1 conversation escalated to a human — surfaced in this morning’s briefing.
Everything the Command Center watches
Four live sections plus an AI coaching layer — all reading the same data model as the rest of the platform.
Guest & Field Issues
Open issues by priority, category, and source — with the oldest unresolved item and its days-open count called out, plus what got resolved in the last 24 hours.
Today's Operations
Check-ins, check-outs, tasks by type and status, and at-risk work computed against real per-property deadlines.
Staffing & Capacity
Per-person workload versus daily capacity, overload flags past 90%, and the unassigned queue.
AI Communications
The last 24 hours of AI guest replies: sent, shadowed, blocked, confidence scores, and escalations.
Coaching Insights
Daily coaching reports, weekly reviews with property watch lists and housekeeper issue rates, and root-cause analysis of recurring problems.
Staffing Forecast
Days ahead scored understaffed, tight, balanced, or light — so you fix the schedule before the crunch, not during it.
One platform. One invoice. From $15 per property.
Every software feature on this page is in the base rate — no per-seat fees, no feature gates, no connectors. Our whole price sheet is three numbers: $15/property, $5/device, $7/line.